Frequently Asked Questions

Yes, all our products are completely handmade by skilled Egyptian artisans using authentic natural materials.

Within Egypt 2-4 business days, and internationally between 7 and 14 business days depending on the country.

Yes, you have 14 days to return the product in its original condition for a full refund.

We accept credit cards, e-wallets, PayPal, and cash on delivery within Egypt.

Absolutely! Go to the “Custom Design” page to upload your photo and choose the size and frame.